Simple help for building problems

Have a building issue?

We will help you figure out what to do next.

Send a few details or a photo. We will help you understand the issue, the likely next step, and what to ask for.

Call or text (619) 535-1292. First quick triage is free while we validate the service. Continued help with the same issue is $25 during launch.

Get clear on the issue before the next step.

Use Building Helpline when a non-emergency building problem is confusing and you want a practical read on what to check, document, ask, or request next.

Building issue triage

Leaks, HVAC issues, plumbing problems, electrical concerns, access issues, strange smells/noises, and general maintenance headaches.

Ready-to-share notes

Organize the issue, timing, affected area, photos, urgency, safety concerns, and what has already been tried.

Quote review support

Get help identifying unclear scope, missing details, possible upsells, and questions to ask before approval.

How it works.

First call/text triage is free while the service is being validated. Continued support for the same issue is available at the $25 launch triage price.

Tell us what is happening

Text, call, or send a photo of the building issue.

We help make sense of it

We help narrow down what the problem might be and what information matters.

You know the next step

You get clear guidance on what to check, document, ask, or request next.

Not an emergency service. For fire, gas smell, active electrical danger, flooding, sewage backup, injury risk, or life-safety concerns, call 911, the utility provider, property management, or the proper emergency service first. Building Helpline is not a licensed inspection, does not guarantee outcomes, and does not provide legal, engineering, code, insurance, or real estate advice.

Need help figuring out a building issue?

Text or call with the issue, city, timeline, photos or notes, and any safety concerns. We will help you figure out what to do next.